Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

Salary Range: $55.04 - $65.52

Reporting to the Director of Analytics, Innovation and CIO the Senior Decision Support Specialist will use their advanced data analytics and statistical expertise to transform data into insight for decision making. The Decision Support department is responsible for compiling accurate, timely data into meaningful information to help make informed, evidence based, operational and strategic decisions. The Senior Decision Support Specialist will provide expert analytics and analysis to internal and external clinical and non-clinical leaders to improve care, financial results and will advance business intelligence to enhance evidence based decision making.

This is an exciting opportunity to join a leading-edge decision support team in an organization that is embarking on a digital health transformation journey.

Responsibilities:

Engage and Educate:

• Promote information-driven decision making at all organizational levels
• Educate key stakeholders on performance tracking, monitoring, statistical analysis, Health System Funding Reform and quality improvement methodologies
• Use data to engage key stakeholders to help solve complex problems
• Advance data quality and educate stakeholders on key data quality issues impacting reporting and funding

Insight and innovation:

•  Lead the statistical analysis for strategic priorities and corporate scorecard metrics
• Provide expert analysis and analytics utilizing predictive and prescriptive statistical modeling for key strategic priorities
• Program and build automated systems and business intelligence tools to support strategic planning, corporate priorities, clinical services growth, quality improvement and data needs of internal and external stakeholders utilizing SQL, data visualization (Power BI), SSRS and other business intelligence tools as needed
• Advance the use of predictive and prescriptive models to enhance decision making

Skills and Qualifications: 

• Degree in Health Informatics/Information, Health Administration, Mathematics / Statistics, Business, Computer Science, Data Science, Health Administration, or other degree with significant hospital experience is required, Master’s Degree is preferred
• 3-5 years’ experience working in performance measurement or Decision Support in a hospital or other healthcare setting is an asset
• Self directed and strong collaborative skills
• Able to manage multiple priorities
• Proficient in Microsoft Office suite products (Excel, Access, Power BI, Power Apps) required
• Advanced proficiency in data visualization tools such as Power BI
• Advanced proficiency in Microsoft SQL and SSRS
• Experience with R and Python is an asset
• Expert problem solving skills
• Strong ability to tell a story with data
• Excellent written and verbal communication skills
• Demonstrated ability to present project and performance information clearly and concisely
• Superior critical thinking skills and an ability to generate ideas and fresh perspectives
• Proven track record managing competing demands and excellent organization skills
• Strong familiarity with CIHI and Cancer Care Ontario data required (i.e. DAD, NACRS, OMHRS, NRS, ALR, SETP, WTIS)
• Experience utilizing national and provincial Business Intelligence Tools (i.e. Intellihealth, IDS, CIHI Insight, iPort)
• Advanced knowledge of Health System Funding Reform, QBP methodologies and HBAM Weighted Case Funding Methodologies
• The ability to thrive on change, work in a consultative and customer oriented capacity with others,
• Demonstrated ability to attend work on a regular basis is required.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Melissa Duguid, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.