Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

Salary Range: $49.93 - $59.44

Part-time contract expected to end after 6 months

• Responsible as the subject matter technical expert in various Oracle Health modules and other third party integrated or standalone applications.
• Troubleshoot and escalate interface issues with third party vendors.
• Support testing and validation of interfaces including ADT, ORM, ORU, billing, and e‑Ordering feeds
• Participate in cutover planning, readiness assessments, and go‑live preparation
• Develop, execute, and maintain detailed test scripts covering all AP workflows
• Oversee end user operations and drive solutions across the organization.
• Validate end‑to‑end processes including ordering, accessioning, specimen routing, grossing, histology processing, reporting, coding, and billing.
• Lead the implementation, customization and integration of software applications.
• Guide project teams to implement solutions made up of clinical staff, IT staff, vendor resources and ministry staff.
• Prioritize; plan and deliver IT based enhancements and solutions.
• Analyze application trends and build best practice solutions.
• Drive next generation applications solutions to meet organizational goals and objectives.
• Collaborate with cross‑functional stakeholders, including Laboratory and IT Leadership, Laboratory Clinical Informatics Specialists, and other key partners, to gather end‑user requirements and implement continual improvements.
• Identifies and recommends procedures and policies to improve overall service and remedy specific user problems.
• Supporting organization wide project implementation from a technical perspective.
• Other duties as assigned

• 5 years’ experience in a Health Information System (HIS) environment.
• College diploma or university degree in computer science, information systems, health sciences is preferred
• Experience supporting or implementing Laboratory Information Systems (LIS), preferably AP modules.
• Experience with Information Systems of Anatomic Pathology workflows strongly preferred.
• Exposure to system build validation, data migration, interface testing, or device integrations considered an asset.
• Familiarity with digital pathology, tracking systems, and laboratory instrumentation integrations is an advantage.
• Working Knowledge of HL7 interface standards
• Working knowledge or ability to learn Nuance Speech Attendant, Interbit Net Delivery, Account Software, CBORD, Omnicell, OneID, and Iatric systems.
• Proven track record supporting various clinical or nonclinical applications and delivering results.
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Able to develop and interpret technical documentation.
• Current knowledge of trends in technology relating to healthcare software applications.
• Stellar prioritization skills and proven track record executing tasks in a high-pressure environment.
• Demonstrated ability to absorb new ideas and concepts quickly.
• Very strong customer service orientation.
• Outstanding written, oral, interpersonal, and presentational skills.
• Proficient in project management methodologies.
• Proven track record delivering IT solutions that align with the organizational goals and objectives.
• Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
• Strong understanding of ITIL, LEAN and service delivery.
• Understanding of interface engines preferred
• Demonstrated ability to attend work on a regular basis is required.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.

We thank all those who apply, however only those selected for an interview will be contacted