Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Salary Range: $42.57 - $59.83

Reporting to the Emergency Department (ED) Manager, the Emergency Department (ED) Flow Monitor is an ED based role and will be responsible for carrying out functions and activities to monitor and ensure that ED metrics are met to improve Pay for Results (P4R) targets. A primary focus of this role will be to improve metrics related to Provider Initial Assessment (PIA), ED minors patients and length of stay overall for admitted patients. This role will work closely with the ED Charge Nurses, ED physicians, ED staff, Shift Administrator / Flow Coach and inpatient Charge Nurses. The ED Flow Monitor proactively addresses ED flow issues and assists in the flow into and out of the hospital.

The ED Flow Monitor will also partner with the ED Manager, Educator and ED team (including Physicians); to ensure the uptake of patient flow and access improvement practices that will assist in improving Pay for Results (P4R) targets. The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

This position is not a Supervisor for the purpose of the Occupational Health and Safety Act and its corresponding obligations and liabilities.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Hours are 7.5 hour shifts; 5 days per week; days, evenings and weekends.

Skills and Qualifications: 

• Current Certificate of Registration with the College of Nurses in Ontario (CNO) as a Registered Nurse in good standing required 
• Diploma or Baccalaureate degree in Nursing required
• Minimum 3 years of recent experience in Emergency Nursing required
• Charge Nurse and discharge leadership experience required
• Leadership skills in a healthcare environment required
• Must have current CPR
• Meditech documentation experience required
• Experience in Quality Management, Process Management or Process Redesign and evaluation in health care preferred
• Demonstrated interpersonal skills and ability to function collaboratively in a complex and dynamic environment.
• Excellent communication skills (both verbal and written) required.
• Strong collaboration and negotiation skills to make and implement difficult, but necessary utilization decisions to support patient flow are necessary.
• Excellent problem solving ability and crisis intervention skills.
• Proven dedication to an interdisciplinary team approach required
• Ability to work in a fast paced environment with competing priorities
• Demonstrated ability to attend work on a regular basis is required.
• ACLS required
• Canadian Nursing Association Emergency Certification; PALS, TNCC, ENPC preferred

* As per the O.N.A. collective agreement all O.N.A. members (full-time, part-time and casual) are eligible to apply for this position.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.