Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

The 0.8FTE PACS Facilitator will provide administration of the Picture Archiving and Communication System (PACS), Voice Recognition System and other Information Systems within the Diagnostic Imaging program.

Specific Responsibilities

• Accountable for maintenance and administration of the Picture Archiving and Communication System (PACS), Voice Recognition System and Radiology Information System (RIS)
• Coordinating scheduled RIS/PACS downtimes and upgrades with internal stakeholders and external vendors
• Liaise with radiologists, technologists, clerical staff and other hospital departments to implement changes/enhancements to workflows
• Ensuring reports are crossing through various interfaces and are being delivered to the referring physicians
• Provide Support and training to all end users
• Ensuring that all exams are put into taken status by technologists in order to be reported
• Exam corrections such as marker corrections and exam code corrections
• Assistance with connections to provincial and regional information systems, including but not limited to, Ocean eReferrals, Diagnostic Imaging Repository (DI-r, etc.)
• Managing PocketHealth account creation and image transfers
• Implementing new technology ensuring regulatory requirements and education of staff and the safe and effective use of information systems are met
• Importing imaging from other facilities
• Troubleshooting in conjunction with internal and external stakeholders
• Other duties as assigned by the DI leadership team

Knowledge & Skill

• Minimum five (5) years of experience as a registered health professional (MRT) or PACS/RIS administrator required
• Excellent knowledge of workflow within the Diagnostic Imaging Department, related to PACS, RIS, and VR systems is required to be successful
• Demonstrated prior leadership accomplishments, service improvement achievements and staff development required
• Advanced knowledge of Meditech and/or Sectra PACS would be an asset
• Demonstrated excellent communication skills and prior accomplishments in project management
• Ability to multitask and manage multiple priorities
• Excellent problem solving and analytical skills
• Ability to maintain a high level of confidentiality

Accountabilities

• Triage and troubleshoot system issues prior to escalating to IT and external vendors
• Ensuring all data is entered correctly and on time
• Completing any edits/correcting errors so that CMH is paid correctly (OHIP)
• Assisting the DI leadership in the implementation of all DI technical projects
• Providing guidance and learning opportunities for staff related to PACS initiatives
• Supporting a work culture where every individual can reach their full potential

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.