Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

Salary Range: $48.71 - $57.99

Position Summary:

CMH is embarking on a major transformation with the implementation of a new Cerner Health Information System (HIS). We are seeking a technically skilled and detail-oriented IT Network Analyst to support the design, deployment, and sustainment of Cerner and its related infrastructure. This role is critical to ensuring seamless integration between users, systems, and technology at all phases of the project, including go-live and post-implementation.

Role Responsibilities:

• Configure and deploy IT assets for the project team including laptops, mobile devices, and secure remote access solutions.
• Establish and support technical connectivity between CMH and Waterloo Regional Health Network (WRHN) for cross-site coordination.
• Develop and execute device strategy for clinical and non-clinical areas (workstations, WOWs, tablets, etc.).
• Procure, build, and image devices to project specifications and security standards.
• Ensure reliable wireless coverage and printer deployment aligned with Cerner workflows.
• Collaborate with vendors and internal teams to support system integrations (e.g., devices, printers, middleware).
• Partner with Informatics and Clinical stakeholders to ensure alignment of devices and access pathways with clinical workflows.
• Manage user provisioning, account assignment, and access control based on role-based access (RBA) principles.
• Align account setup and authentication mechanisms with Privacy and Security policies.
• Support multi-factor authentication and ensure appropriate access audit trails are in place.
• Update and align IT policies to reflect Cerner implementation requirements, particularly around security, access control, and device usage.
• Ensure all technical workflows support CMH’s cybersecurity posture.
• Collaborate with Informatics to support technical training and onboarding for project and clinical staff.
• Maintain clear documentation of technical setups, access protocols, and troubleshooting guides.
• Provide on-site technical support during go-live across CMH departments.
• Participate in the definition of the post-go-live operating model, supporting a sustainable and well-documented technical environment.
• Work closely with Informatics to ensure continuity and accountability for technical tasks and escalations.

 Skills and Qualifications:

• Degree or diploma in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in an IT Analyst or Technical Support role, ideally within healthcare.
• Experience with large-scale system implementations, ideally Cerner or other HIS platforms.
• Familiarity with role-based access control, authentication protocols, and security best practices.
• Strong understanding of device lifecycle management, printers, and enterprise wireless.
• Excellent troubleshooting, documentation, and communication skills.
• Experience working in cross-functional project teams and high-stakes clinical environments is an asset.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.

We thank all those who apply, however only those selected for an interview will be contacted