Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

POSITION SUMMARY

Cambridge Memorial Hospital is seeking a Director of Organizational Development & Culture to play an instrumental role in both leading and executing the work that strengthens leadership effectiveness and fosters a high-performing, purpose-driven culture aligned with its values. As a senior leader within the People & Strategy portfolio, this role is accountable not only for designing and overseeing but also for actively driving and delivering initiatives and programs that support leadership and professional development, performance management, succession planning, corporate communications, staff wellness and wellbeing, and diversity, equity and inclusion (DEI).

As a key culture-builder and strategic partner, this role collaborates closely with hospital leaders to align people strategies with CMH’s mission — “Keeping people at the heart of all we do” — and to advance its vision of “Creating healthier communities together.”

RESPONSIBILITIES

• Provide both strategic leadership and operational execution for Organizational Development (OD), Talent Management, Corporate Communications, Wellness & Wellbeing, and Diversity, Equity & Inclusion (DEI), to cultivate a high-performing, inclusive, and values-driven culture.
• Develop, implement and lead enterprise-wide OD and change management strategies that drive engagement, adaptability, and continuous learning across all levels of the organization.
• Collaborate with the Corporate Communications Manager to lead the development of the internal communications strategy to ensure clear, consistent, and aligned messaging that informs, inspires, and connects staff to organizational priorities and culture.
• Champion and implement programs that promote employee wellbeing, belonging, and engagement, fostering a workplace where all staff feel valued, supported, and heard.
• Assess organizational structures and workforce dynamics, proactively identifying and executing solutions to enhance collaboration, performance, and operational effectiveness.
• Design, deliver, and continuously improve leadership development, coaching, and succession planning programs that build internal capacity and prepare the organization for future needs.
• Act as both a strategic advisor and an active facilitator for leaders navigating complex team dynamics, change initiatives, or cultural challenges.
• Both develop and facilitate as well as coordinate external providers to deliver high-impact training, workshops, and communication materials that support organizational priorities and professional growth.
• Promote and model a proactive communications culture that fosters transparency, dialogue, and trust—especially during periods of change.
• Research, adopt, and apply emerging best practices in OD, workforce development, and strategic communications to maintain CMH’s leadership and innovation in people and culture practices.
• Lead or contribute actively to key organizational initiatives requiring strong people, culture, and communication leadership, ensuring successful execution and tangible outcomes.
• Define, monitor, and analyze meaningful metrics to evaluate the impact of OD, culture, and communication initiatives, using data to inform decisions and continuous improvement efforts.

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in Human Resources, Organizational Development, Business, Psychology, or a related field; Master’s degree considered a strong asset.
• 7–10 years of progressive experience in organizational development, talent management, or a related leadership role, preferably within a complex, mission-driven or healthcare environment.
• Certification in CCHL LEADS; familiarity with leading OD tools and frameworks such as Franklin Covey and Emotional Quotient Inventory (EQ-i 2.0) is preferred.
• Proven ability to both lead and execute cultural and organizational change initiatives, delivering strategic insight and measurable outcomes.
• Strong understanding of corporate/internal communications strategies, with experience in hands-on development of messaging and materials that build trust, align teams, and support engagement—especially during times of change or transformation.
• Demonstrated expertise in organizational development theory, leadership development, team effectiveness, and succession planning, with the ability to translate concepts into practical programs and solutions.
• Exceptional relationship-building and influencing skills, with a demonstrated ability to partner effectively with senior leaders, cross-functional teams, and external stakeholders.
• Strong conflict resolution, facilitation, and coaching skills to address organizational challenges and directly support team performance.
• Deep knowledge of wellness, psychological safety, and DEI strategies, with the capability to embed these principles into programs, policies, and day-to-day practices.
• Experience in leading and directly executing complex, cross-functional projects with strong planning, follow-through, and measurement capabilities.
• Proficient in using data and insights to evaluate impact, guide decision-making, and support continuous improvement in people and culture strategies.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources & CHRO

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.