Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Salary Range: $41.33 - $58.09

Reporting to the Manager of Professional Practice, the Clinical Education Facilitator (CEF) uses adult learning principles to develop educational plans and programs in response to individual, unit, program or corporate learning needs. Responsibilities include but are not limited to education, consultation, clinical leadership and research for the purposes of improving service care and delivery. The successful incumbent possesses outstanding communication and partnership skills and collaborates with managers to identify competencies relevant to job performance, and facilitates initiatives in alignment with organization, program and unit strategic priorities.

The CEF participates and collaborates with cross functional and multidisciplinary stakeholders in the development of standards, policies and procedures to drive exceptional patient care and service delivery by critically analyzing and advocating evidence-informed practices. The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

The Clinical Educator/Facilitator- Mental Health serves as a role model and leader, supporting care that optimizes patient outcomes and experiences while enhancing the safety, efficiency, effectiveness and accessibility of care. This is achieved through the consistent application of best practice, evidence-informed mental health care that is person-centered, recovery-oriented, and aligned with current clinical guidelines

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and Qualifications:

• Current Certificate of Registration with the College of Nurses in Ontario (CNO) as a Registered Nurse in good standing required 
• Baccalaureate degree in Nursing required
• Master’s degree in Nursing required
• A minimum of 5 years’ recent experience in Mental Health is required
• Experience with policy development and management required
• Commitment to maintain certifications relevant to the position
• Recent formal education and experience in adult education within the past 2 years required
• Demonstrated critical thinking and problem solving skills required
• Excellent interpersonal, written and oral communication skills required
• Professional practice experience in program planning, curriculum design, learning technologies, and facilitation skills within the past 2 years required
• Computer literacy and proficiency in MS Office and Meditech required
• Demonstrated ability to attend work on a regular basis required 
• Canadian Nurses Association (CNA) certification in relevant specialty, preferred
• Certificate in Nursing Education for the Practice Setting, preferred
• Comprehensive knowledge of mental illness and substance use treatment.
• Demonstrated knowledge of Trauma-Informed Practice and Harm Reduction-oriented care.
• Experience caring for mental health patients from young adults to seniors.
• Recent formal education and experience in adult education within the past 2 years required
• Strong commitment to recovery principles and patient-centered care.
• Strong knowledge of quality metrics and expertise in leading change using recognized change management methodologies
• Excellent interpersonal, written, and oral communication skills.
• Advanced critical thinking, process improvement/redesign, and problem-solving skills.
• Excellent knowledge of the Mental Health Act and related legislation
• Computer literacy and proficiency in MS Office and Meditech required.

Key Responsibilities:

1. Education and Staff Development:
• Assess learning needs and styles of clinical team.
• Design and deliver tailored educational programs.
• Develop curricula using contemporary educational theories, evidenced based practice and best practices.
• Monitor and evaluate education outcomes, providing timely feedback to staff.
• Facilitate learning plans in partnership with the manager of the unit.
2. Collaboration and Communication:
• Engage with internal and external stakeholders for educational initiatives.
• Participate in hospital committees and groups to represent the CEF perspective.
• Collaborate with Clinical Managers on hiring and evaluation of nursing staff.                                                                                                                                                                                                                                       
3. Quality Improvement and Research:
• Support evidence-based practice and quality improvement initiatives.
• Conduct chart audits to ensure adherence to College of Nurses standards.
• Participate in critical incident reviews to ensure recommendations are followed through.
• Review and update standards of care based on emerging research and best practices.                                                                                                                                                                                                                                 
4. Crisis Intervention Training:
• Coordinate crisis intervention training, collaborating with third-party vendors for trainer recertification.
• Ensure continuous improvement by coordinating with trainees.
• Co-chair the Code White Working Group to facilitate improvements within the hospital.
• May also include responsibilities related to the facilitation and delivery of crisis intervention training, supporting staff in developing skills to respond effectively to behavioural health emergencies, based on program needs and organizational priorities

*As per the O.N.A. Collective Agreement, all O.N.A. members (full-time, part-time & casual) are eligible to apply for this position

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.